Terms of service

OVERVIEW

Welcome to UNFAMILIAR.

Throughout this website, the terms "we", "us", and "our" refer to UNFAMILIAR. By accessing our website, purchasing from us, or interacting with any content, products, or services provided through unfamiliar.store, you agree to be bound by these Terms of Service, together with our Privacy Policy and any additional policies referenced on this site.

These Terms govern your use of our website, products, and services. If you do not agree with these Terms, please do not use this website.

SECTION 1 – ACCESS AND USE

By using this site, you confirm that you are legally permitted to enter into binding agreements under the laws applicable in your country or region of residence.

You agree that all information provided during checkout or account creation is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information and for all activity under your account.

SECTION 2 – PRODUCTS

All products are offered subject to availability.

We make every effort to present products as accurately as possible, however colors, textures, and visual appearance may vary depending on screen settings and device display.

UNFAMILIAR reserves the right to modify, discontinue, or limit products at any time without notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept, refuse, or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

Orders become final once payment has been confirmed.

SECTION 4 – PRICING

All prices shown are in the applicable currency displayed at checkout and may exclude shipping fees, taxes, customs duties, or import charges unless stated otherwise.

Prices may change without prior notice.

SECTION 5 – SHIPPING

Delivery times are estimates only.

UNFAMILIAR is not responsible for delays caused by shipping carriers, customs, or external circumstances beyond our control.

Risk transfers to the customer once the order has been handed to the shipping provider.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website — including graphics, text, product imagery, branding, logos, and visual concepts — remains the exclusive property of UNFAMILIAR unless otherwise stated.

No content may be copied, reproduced, distributed, or used commercially without written permission.

SECTION 7 – THIRD PARTY SERVICES

Certain services on this website may be provided through trusted third parties, including payment processors and platform infrastructure providers.

We are not responsible for third-party services once you leave our website or interact with external providers.

SECTION 8 – LIABILITY

To the fullest extent permitted by law, UNFAMILIAR shall not be liable for indirect, incidental, or consequential damages resulting from the use of this website or products purchased through it.